Warranty and parts

Warranty and parts

TyreON Warranty

TyreON provides a 1-year warranty for companies or professionals and a 2-year warranty for private users on all parts of the device.
In case of a defect component, TyreON changes this part for a new one free of charge.
You send the defective component to TyreON BV in the Netherlands for verification and TyreON sends the new part to you.
Warranty is limited to components. Consequential costs are never covered by the warranty.

TyreCARE

TyreCARE means that we are ready to help you with technical support, information and advice also after the warranty-period.

Certain parts of your machine may show wear or defects after frequent use. Replacing those components is part of regular maintenance and therefore not covered by the warranty. Examples: All fluids, mounting heads, hydraulic fittings, hoses and couplings, parts of control elements,  buttons, pedals, joysticks, etc.
 

Business Purchase Return Policy

The statutory cooling-off period does not apply if an entrepreneur buys something from us. When selling goods and services between companies (business to business, B2B) the general rules of sale apply.
This means that for business purchases, i.e. purchases made by entrepreneurs, there is no right of withdrawal or statutory cooling-off period.

Manual

Did you loose your manual, do you a questions about it or do you want a digital version?
Mail your question, a copy invoice and a picture of the machine to tyrecare@tyreon.eu
You will receive the desired information from us as soon as possible.

Supply of components

All most common TyreON components and accessories can be delivered from stock. 
Call +31 (0)72 - 54 01 002 or send an email to info@tyreon.eu
We are open on working days from 9:00 to 18:00 hours and we are easy-to-reach.